Posts Tagged ‘collection agent’

Ten Tips on how to collect debt:

PREPARE: Review the paperwork on the debtor before making the call. Know the history of the account, credit record, the promises kept/broken. Have all records in front of you, ready for reference.

ATTITUDE: Adopting a straight, professional, business-like attitude is important. You have a contract or you delivered the goods, money is now owed and you have the right to expect payment. Do not let it become personal. Don’t yell or raise your voice; and NEVER curse. Don’t make idol threats; legal action is your recourse.

CONTACT: It is important that you are talking to the decision maker. Do not let any individuals brush you off with “You’ll have to talk to the bookkeeper.” Identify the person who can cut you a check. If you can not get through after several calls, let the secretary know that you know your calls are being screened. Tell her the purpose of your call and if necessary give a deadline.

CONTROL: Always control the conversation. Keep it focused on the debt and on the repayment schedule. Do not let the debtor sidetrack you with personal history, excuses, etc. Remember, the objective of your call is to collect money, or get a commitment to pay not to become friends with the debtor or win arguments.

FLEXIBLE: Always be prepared to adjust to any situation. Think about the kind of customer you are dealing with and adapt to meet the circumstances. Be prepared to accept a reasonable payment schedule, and a willingness to deal with a customers circumstances.

NOTES: Try to Keep detailed, accurate notes of every single contact with the debtor. Always probe for additional information on the debtor. Notes of these contacts will help you in later phone calls, and may be invaluable if litigation is needed. Great notes will also help in credit decisions in the future or in cases where skip tracing may be needed.

PRODUCTIVE: Keep calls brief and to the point. This is a business call only, not a social one. Try to view your efforts on a ratio of time expended to results achieved. Long conversations usually mean the customer is stalling for time or trapping you in the buddy syndrome.

PRECISE: Never leave a call open ended, such as “Well talk next week,” or “Ill send what I can.” Every single call should result in a commitment to some kind of payment, You need a specific amount, by a specific date, even the check number the customer is using to pay the promise.

TIME: The longer an account is outstanding, the less likely it is that it will be paid. If payment is not arranged or a payment plan is not established within 90 days, place the claim with a collection agency or start legal proceedings.

PLACEMENT: Try to choose an agency that does not have to pay to get your information. Just type in “Collection Agency” to any search engine and pick a firm that ranks organically.

Mallory McGuinness is employed by a collections agency that works with a debt collection lawyer. She also does articles on business, finance, the credit industry and collections agencies. You are welcome to reprint this article – but get your own unique content version here.

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Would you be mortified if a man in a tuxedo and a top hat followed you into a restaurant and silently joined your lunch date? How about a trio of men with more to love dressed like superheroes asking your neighbors for donations to assist you in your financial situation?

In Madrid, make sure your bills are paid or you might be visited by one of these colorful characters. The recession has slammed Spain. Official figures show that the unemployment rate has sky rocketed, reaching 19.3 percent. That\’s one of the highest rates in Europe. Around four million people are not working. That\’s the same number of jobless people as France and Italy put together. One business is flourishing however, that business is debt collection.

Spanish law is very lax when it comes down to debt payment. They allow 95 days to settle bills unlike the 30 day limit in other areas of Europe. This, coupled with the fact that Spanish courts give the matter low priority put collection agencies in high demand.

One company, El Cobrador del Frac – which translates as \”The Debt Collector in Top Hat and Tails\” – has more than 250 collectors, and an equal number of investigators and secretaries.Their goal is to work out some deal and retrieve money, not to run after people without the means to pay.

For the company, the new and most popular business is coming from constructive trade which is suffering from a huge slowdown. Homeowners owe money to contractors, contractors owe money to construction companies, construction companies owe equipment makers, and so forth and so on.

Last year, the agency was contacted by a wedding company who had a couple who did not pay the $83,000 bill for their extravagant wedding. The agency got their hands on a wedding guest list and began calling up guests one by one on the phone and asking them if they had the chicken or the lobster, and then asked them where to send the bill. Eventually the shamed couple paid up.

These ideas are quirky, (I guess that is one way to describe it) but they will not be this effective in times to come. In this time of economic crisis, too many people have debts and they honestly can\’t pay. And to these people, it doesn\’t matter how much you humiliate them.

Mallory Megan works for a debt collection agency. She also composes articlesabout finance and business, consumer spending and debt collection. Grab a totally unique version of this article from the Uber Article Directory

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With all types of debts, accounts, and interest rates all hitting you at once, your financial situation can very well seem intimidating. But if you follow this program you will find that there is an effective and safe way to manage your money.

The easy calculation requires the interest rates for each debt account only. Assuming that all debt accounts have the same tax liability. If not, you can determine your interest rate after taxes for this calculation.

Your first step is to order your debts; highest interest rate to lowest. You\’ll probably find credit cards at the top of the list. Retail credit cards offered by stores usually have the highest interest rates, so you might find this type of credit card on the top. Make sure that the rates did not fluctuate from the promotional rates that you originally signed up for. Card issuers can change your interest rates at any time. They are supposed to give warning, but you may not receive this warning.

Your home equity loans and your mortgage might be the next debts on the list. It\’s imperative that you capture every debt for which you make a monthly payment. Student loans might be the last on the list.

Next, pay the minimum to all debts every month. You will pay the minimum monthly payment for all of the debts, except for the one account listed at the top of the list.The next thing you want to do is send all extra available cash to the debt with the highest interest. All unused income after paying expenses should be dedicated towards the debt account with the highest interest rate.

Repeat these steps every month. You will protect your finances by making sure every creditor receives the minimum payment, but you will hone in on your debt that has the highest interest. Once a debt account has been eliminated, remove it from the list and re-order if interest rates have changed.

Mallory Megan works for a debt collection company. You can get a unique content version of this article from the Uber Article Directory.

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